Support

TOL Scribe Support and Extension Use

This page describes the current pilot scope, supported workflow, and the fastest way to troubleshoot the TOL Scribe EMR Filler extension.

Current target: Juno OSCAR Rx Supported pilot browsers: Edge, Chrome, Brave, Firefox

Prescriber extension

Download the prescriber extension for free here. It opens the Chrome Web Store listing for Chromium-based browsers.

Download free

Current pilot workflow

1. Build draft in TOL Scribe

Choose the pathway, template, or score result and copy the EMR payload from the app.

2. Open the extension

Use the extension popup on a supported Juno OSCAR Rx page and load the copied payload.

3. Fill and review

Fill the pending prescription row, then review, save, print, and sign inside the EMR.

Supported page scope

The current pilot focuses on Juno OSCAR Rx, but the extension package keeps broad host permissions so the team can test additional browser-based EMRs during the pilot.

https://*/*

What the extension fills

Prescription instructions
Special instruction / indication text
Quantity
Repeats
Comment / note to pharmacy field where mapped

What the extension does not do

It does not read patient charts to determine diagnosis.
It does not auto-sign prescriptions.
It does not auto-send prescriptions.
It does not replace clinician review inside the EMR.

Troubleshooting

Make sure the EMR in the TOL Scribe app header is set correctly before using Copy for EMR.
Confirm the active page URL is a supported Juno OSCAR Rx page.
If nothing fills, click Read Clipboard again in the extension and retry.
If the page layout changed, reload the EMR page and retry the fill action.
If fields are still missing, the site-specific selectors may need to be tuned for that deployment.

Privacy

See the Privacy Policy for the current website and extension data-handling details.